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Facet Publishing
08 Jul 2019
Olympic News

New “KM Cookbook” features OGKM as success story

The IOC’s journey in knowledge management and learning since the Olympic Games Sydney 2000 is featured in a brand-new publication, the “KM Cookbook”. Written by knowledge management expert and IOC advisor Chris Collison, together with two other authors, the idea of the book came in the light of the new ISO Knowledge Management System Standard (ISO 30401).

“In many ways, the arrival of an internationally agreed standard and vocabulary provides knowledge managers with a brand-new ‘kitchen’, and a moment during which they can pause for a moment and consider the service that they provide to their organisations” says Chris Collison. He adds: “Imagine you had the opportunity, not just to enjoy a new, well-equipped and fully inspected kitchen – but also the chance to sit down with KM ‘chefs’ from around the world, across different industry sectors and listen to their stories. That's exactly what we have set out to do with the KM Cookbook.”

The KM Cookbook serves up a menu of success stories and strategies for organisations wanting to know more about Knowledge Management Standard ISO30401 – whether they intend to pursue certification, or simply seek to use it as a framework to review their existing programme and strategy.

The chapter on OGKM shares some details about the services, structures, activities, successes and future plans.

Chris Collison

Alongside other examples of excellent practice, including those of the World Bank, GE, USAID, Médecins sans Frontières and Transport for London, Chris Payne, Head of OGKM at the IOC, joins in the narrative and shares his first-hand experience in building knowledge and learning capability in the Games environment.

Chris explains how OGKM has been positioned to empower people to learn faster (and to understand it is generally OK to fail fast too, as long as you learn), to deal with change and move away from a copycat approach. He explains: “We’ve had to maintain the information and lessons from previous Games – what you might call classic transfer of knowledge – but also shift the emphasis towards learning instead of just information-sharing. Against the backdrop of significant change, we’ve had to retire blocks of knowledge which are no longer relevant and seek out new knowledge to be aligned and responsive to the needs of a new type of Games, one that is leaner and more cost-effective.”

Chris describes how OGKM has refreshed its vision regularly, and restructured twice within five years, to ensure the right focus on supporting the change. “Most recently, we are integrating planning processes for the Human Resources evolution of the OCOGs, focussing much more on capabilities”, he explains. “I think that our growing role in learning and development is now as important, if not more so, than KM, and it’ll be interesting to see where these evolutions take us next.” He emphasises: “One characteristic will remain – we will always seek to create a range of services that each OCOG can adapt and use in a way that best supports its own situation. Everything we do must be based on real practical needs.”

Find out more about the book, which will be available in early August 2019, here.

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