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02 Apr 2019
Olympic News

New Games Experience Programme for Tokyo 2020 takes shape

Co-creation, the incorporation of the Agenda 2020 / New Norm principles and optimal integration of learnings from and for the Paralympics are the main features of the new Games Experience Programme, which will be implemented for the first time in the run-up to and during Tokyo 2020.

Previously known as the “Observer Programme”, the revamped version will be more tailored to the needs and lifecycles of the various participating OCOG representatives. For the programme at Tokyo 2020, the Paris 2024 organisers will be the key target audience, given their role as the host of the next Summer Games edition. However, there will be also customised learning opportunities for experts from Beijing 2022, the 2026 host city and Los Angeles 2028. Whilst most of the existing programme components (test events and other pre-Games experiences; Games-time activities; the Executive Programme and Self-Observation) will remain, the approach will be much more needs-driven, reflecting the New Norm spirit.

Chris Payne, Head of OGKM:

“Paris 2024 is busy analysing its learning needs. This is critical input for the design of the Tokyo 2020 Games Experience Programme. And the output is to equip Paris with learning at those Games that can serve as a foundation for operational planning. All the more so since operational planning will start earlier than in the past, given the new 3+4 approach in Agenda 2020/the New Norm. The new programme, fully integrated across both the Olympic Games and Paralympics, will form a crucial part of their learning strategy, which we also hope will be a model for future reference.”

During the Games, the programme will be based at a university campus, where the participants can keep exchanging and learning from each other between the various programme activities. They will be guided by a number of programme leads, who will connect the dots between the different topics and ensure the cross-functional integration of learnings. Learning activities on one relevant theme (e.g. transport) will be scheduled over a number of consecutive days, in order to enable different groups of OCOG staff to join in and keep the programme cost-efficient. New tools, such as an online “workbook”, will help the participants to record their learnings and share them with other OCOG colleagues at home. Programme participants will be asked to investigate smart solutions from already existing New Norm initiatives and explore own ideas for further cost-reduction opportunities while maintaining the necessary service levels. 

For the first time, the new programme will offer one learning journey covering both the Olympic Games and the Paralympics, in order to help participants understand the planning and delivery process for both Games in a holistic way.

Thanos Kostopoulos, Director of Paralympic Games Integration at the International Paralympic Committee (IPC):

“The new approach will enable the design of an all-inclusive learning experience. Rather than organising separate programmes for the Olympics and Paralympics, the IOC and IPC FAs with WAoS [World Academy of Sport] and the OCOGs will work closely to capitalise on all opportunities available and allocate programme activities in the most appropriate way in each of the Games periods. Integrated narrative and participant experience will be the key to enhance the learning value for the OCOGs and their stakeholders.”

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