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Village Plaza

The following retail services are provided in each Village Plaza for the convenience of athletes and team officials, as well as guests visiting the Village. Payments will be accepted in cash (Korean Won) or by Visa credit card. Retail services are provided daily from 09:00 to 21:00. Hours will be reduced during the pre-opening on 26 January and the opening on 1 February.

Village Café

Beverages and light meals are available in the Village Plaza Café for residents. Cafés will be open from 06:00 to 21:00 every day during Village opening.

Olympic Store

Olympic Stores offer a full range of PyeongChang 2018 licensed merchandise for purchase.

Ticket Sales Offices

Tickets may be purchased for sports competitions or ceremonies.

Other Services

Floral arrangements, courier services, dry cleaning (including tailoring services) and photo services will be available in each Village for a fee.

Banks and ATMs

Banks are located in both Olympic Villages and provide general banking services, including currency exchange, national and international transaction services. A 24-hour ATM is located in each Village Plaza. Cash withdrawals from these machines can be made using Visa cards only.

Hair and Beauty Salon

Salons provide basic hair services such as haircuts and styling for athletes free of charge. Other additional services are provided for a fee.

Information Desks

The Information Desks in both Villages can provide tourist information about the host region and general information related to the Villages and the Games.

Samsung Galaxy Studio

Visit the Samsung Galaxy Studio located in each Olympic Village for any support needed with your new Samsung smartphone.

Internet Centre

An Internet Centre is available in the Village Plaza in each of the two Villages. Each Internet Centre will provide computers, a printer, internet access including Wi-Fi and user assistance to athletes and team officials. A shared computer with internet access is located in the Resident Centres.

Call Centres

Call centres are equipped with telephones for international calls at a cost to the user. Call centre staff are available to provide assistance if required.

General Store

The General Store located in each Village offers a variety of items including hygiene and household products, snacks, beverages, first aid supplies and office supplies.

Post Office

Post offices are located in both Villages and provide sales and services for outgoing domestic and international mail and packages.